authenticate issue when looking Blob

[RobertOzone13]

Storage Explorer Version

1.38.0 (105)

Regression From

?

Architecture

x64

Storage Explorer Build Number

20250408.1

Platform

All

OS Version

Windows 11

Bug Description

This request is not authorized to perform this operation.

This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.

Steps to Reproduce

1. launch Exp
2. open Storage accounts
3. open blob

Actual Experience

Error right when open blob

Expected Experience

display contents of blob

Additional Context

This request is not authorized to perform this operation.

This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.

Error Details:
{
"name": "RestError",
"code": "AuthorizationFailure",
"statusCode": 403,
"request": {
"streamResponseStatusCodes": {},
"url": "https://prodcowabungasa01.blob.core.windows.net/?comp=list&include=metadata",
"method": "GET",
"headers": {
"_headersMap": {
"x-ms-version": {
"name": "x-ms-version",
"value": "2023-01-03"
},
"accept": {
"name": "Accept",
"value": "application/xml"
},
"user-agent": {
"name": "User-Agent",
"value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.26100)"
},
"x-ms-client-request-id": {
"name": "x-ms-client-request-id",
"value": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c"
},
"authorization": {
"name": "authorization",
"value": "Bearer JSON Web Token Redacted"
}
}
},
"withCredentials": false,
"timeout": 0,
"keepAlive": true,
"decompressResponse": false,
"requestId": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c"
},
"response": {
"request": {
"streamResponseStatusCodes": {},
"url": "https://prodcowabungasa01.blob.core.windows.net/?comp=list&include=metadata",
"method": "GET",
"headers": {
"_headersMap": {
"x-ms-version": {
"name": "x-ms-version",
"value": "2023-01-03"
},
"accept": {
"name": "Accept",
"value": "application/xml"
},
"user-agent": {
"name": "User-Agent",
"value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.26100)"
},
"x-ms-client-request-id": {
"name": "x-ms-client-request-id",
"value": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c"
},
"authorization": {
"name": "authorization",
"value": "Bearer JSON Web Token Redacted"
}
}
},
"withCredentials": false,
"timeout": 0,
"keepAlive": true,
"decompressResponse": false,
"requestId": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c"
},
"status": 403,
"headers": {
"_headersMap": {
"content-length": {
"name": "content-length",
"value": "246"
},
"content-type": {
"name": "content-type",
"value": "application/xml"
},
"date": {
"name": "date",
"value": "Tue, 22 Apr 2025 13:26:49 GMT"
},
"server": {
"name": "server",
"value": "Microsoft-HTTPAPI/2.0"
},
"x-ms-client-request-id": {
"name": "x-ms-client-request-id",
"value": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c"
},
"x-ms-error-code": {
"name": "x-ms-error-code",
"value": "AuthorizationFailure"
},
"x-ms-request-id": {
"name": "x-ms-request-id",
"value": "5362e525-b01e-000f-238a-b3c827000000"
}
}
},
"bodyAsText": "AuthorizationFailureThis request is not authorized to perform this operation.\nRequestId:5362e525-b01e-000f-238a-b3c827000000\nTime:2025-04-22T13:26:49.0409728Z",
"parsedBody": {
"message": "This request is not authorized to perform this operation.\nRequestId:5362e525-b01e-000f-238a-b3c827000000\nTime:2025-04-22T13:26:49.0409728Z",
"code": "AuthorizationFailure"
},
"parsedHeaders": {
"errorCode": "AuthorizationFailure",
"content-length": "246",
"content-type": "application/xml",
"date": "Tue, 22 Apr 2025 13:26:49 GMT",
"server": "Microsoft-HTTPAPI/2.0",
"x-ms-client-request-id": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c",
"x-ms-request-id": "5362e525-b01e-000f-238a-b3c827000000"
}
},
"details": {
"errorCode": "AuthorizationFailure",
"content-length": "246",
"content-type": "application/xml",
"date": "Tue, 22 Apr 2025 13:26:49 GMT",
"server": "Microsoft-HTTPAPI/2.0",
"x-ms-client-request-id": "c8ee2b8a-0407-46f3-bc7e-2bd633b2fa1c",
"x-ms-request-id": "5362e525-b01e-000f-238a-b3c827000000",
"message": "This request is not authorized to perform this operation.\nRequestId:5362e525-b01e-000f-238a-b3c827000000\nTime:2025-04-22T13:26:49.0409728Z",
"code": "AuthorizationFailure"
}
}

[craxal]

@RobertOzone13

• I assume that you are signed in, not using a key or SAS? Are you attaching to a specific blob container or expanding a subscription node?
• Have you tried signing out and signing back in?
• Do you have permissions to access the blob container you're trying to open?